Gallrock Road 10a
Portadown;Craigavon BT62 1NP
Tel: +44 2838 851974
Our Conditions of Hire
The hire price is guaranteed to remain the same as quoted at the time of reservation so long as no alteration has been made to the itinerary after the reservation has been made. Any alterations made to the journey itinerary after the reservation has been made will be charged accordingly.
A-Wedding-JAG.uk require payment to be made a 25% deposit or a £50 minimum charge (whichever is the greater) to be paid at the time of the reservation with the balance due 6 weeks prior to the service. Services under £150 must be paid in full at the time of booking. Confirmation and receipt will then be forwarded to the credit card holder making the reservation. If paying by cheque please make it payable to ‘A-Wedding-JAG.uk’. If the deposit and/or balance is not paid in time, we may be forced to cancel your booking and we shall retain your deposit. Please note that any promotions/offers/discounts provided are only valid if our booking conditions are adhered to, in particular, if the final balance is not paid by the due date, discounts cannot be claimed and the booking may be cancelled due to non-payment.
Quotations are based on the duties outlined by clients and our estimated time to leave from our base, complete the services and return to base.
AMENDMENTS TO BOOKINGS
Please ensure when booking that accurate details are provided. Any subsequent changes after your confirmation invoice has been issued may not be possible due to other commitments.
A cancellation charge of £50 applies after booking is made, if less than 21 days notice is received 50% charge, if less than 7 Days 100% charge. A cancellation invoice will be supplied for insurance claims. If the client fails to arrive at his/her collection point then NO REFUND will be issued. Should you wish to cancel your confirmed booking, the person who made the booking must advise A-Wedding-JAG.uk in writing.
The vehicles/drivers of A-Wedding-JAG.uk are fully insured including Public Liability Insurance.
The route taken is at the driver’s discretion. The driver will take the best possible route and in the event of heavy traffic congestion, he/she will amend the route if necessary and endeavour to deliver passengers to their destination on time. A-Wedding-JAG.uk do not accept responsibility for any delays or missed appointments/travel arrangements. Always allow plenty of time for your journey.
The driver will always drive at a reasonable speed.
A-Wedding-JAG.uk operate a strict NO SMOKING policy in all our vehicles.
ALCOHOL & FOOD
The consumption of alcohol and food is forbidden in all vehicles used by A-Wedding-JAG.uk unless pre-booked direct with A-Wedding-JAG.uk.
Guide dogs are allowed in our vehicles but must be declared at the time of reservation.
A-Wedding-JAG.uk do not provide child seats for our vehicles. If a child seat is required for your journey, it must be provided by the parent/carer of the child and fitted correctly. The parent/carer is responsible for the safety of the child at all times.
If for any reason you are unhappy with an aspect of your journey or a member of our staff please make your comments known to the driver at the time of the incident. You will also be required to put your complaint in writing and send it to our office: A-Wedding-JAG.uk, Bramley Cottage, 10a Gallrock Road, Birches, Portadown, BT62 1NP, Co. Armagh, detailing the date and time of the complaint, the driver’s details and the nature of your complaint. A-Wedding-JAG.uk will endeavour to rectify these matters immediately but may take further action if necessary.
A-Wedding-JAG.uk do not accept responsibility for the following: delays due to adverse weather conditions; theft or damage of any item belonging to any of the passengers travelling in our vehicles unless caused by a member of our staff; delays caused by road traffic accidents; other traffic conditions or acts of God; any passenger leaving possessions or items in the vehicle does so at their own risk.
A-Wedding-JAG.uk aim to provide our clients with the vehicle group booked all times. However A-Wedding-JAG.uk reserve the right to provide a similar vehicle if such vehicles are not available.
All luggage is to be placed in the luggage compartment provided. The driver must agree to any item the client wishes to take into the vehicle with them.
Our staff will be responsible for opening doors of vehicles when safe to do so. No doors will be opened until the vehicle has come to a complete halt.
If any of our vehicles is damaged or soiled as a result of passengers’ actions, we will charge the client named on the contract fully for the amount to rectify the vehicle and for time lost whilst the vehicle was taken out of the fleet.
Gratuities are at the client’s discretion and are not included in the price. If the client wishes to make a gratuity payment, he/she may request this be charged at their discretion.
A-Wedding-JAG.uk wish you a pleasant journey and thank you for taking time to read our conditions of hire.
10a Gallrock Road, Birches
If you have any queries or wish to make an appointment, please contact us:
+44 7786 620367
Or use our contact form.